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The odds of winning depend on the game you play, as the probability ratio varies. For instance, your odds of winning at poker are different from your chances of hitting the jackpot when playing video slots. To help you understand these odds, many games will list the probability ratio.
Every game in our library is powered by certified Random Number Generators that are independently verified by trusted third-party institutions in charge of ensuring provable fairness. In addition, 21bit.com complies with regulations stipulated by numerous licensing organizations and Casino verification associations. Notably, we are approved by the Curacao license regulation which explicitly forbids any alteration of the games to the detriments of players.
According to regulations and for your own protection, 21bit.com must monitor suspicious transactions and lead anti-fraud checks on all transactions and payments. For that, we need certain documents as per Know Your Customer (KYC) norms. We thank you for your cooperation on this matter.
21bit.com employs the highest security protocols to protect user information from unauthorised access. As per numerous regulations, we never share data with third parties.
If you’re experiencing technical difficulties while accessing our website, contact our customer support staff for guidance. If the glitch persists, feel free to contact our Support team at any time! We will do our best to resolve any issues you might have.
Yes, you can claim the bonus in your preferred cryptocurrency.
Yes, you can play on 21bit.com from your mobile device or tablet. Our casino is fully optimised for mobile devices, whether iOS or Android.
Yes, 21bit.com offers a loyalty program. You get experience points for every wager that helps you level up. The perks get better every time you level up, for more information please visit our loyalty page.
We urge players to gamble responsibly and not get carried away. If you feel that things are getting out of hand, you can set gambling limits from your profile. Alternatively, contact our customer support team, and we will activate self-exclusion on your behalf and with your written permission.
We’ll always understand if you want to close your account, and we never pressure any player to keep an account open. Any type of account closure request should be sent to [email protected]. Please ensure that the email request includes the reason for the account closure. Requests made via our Chat function will not be actioned. However, a customer support agent will direct you to our customer support email service.
Free Spins are a type of bonus we give our guests, that mean you can play a certain number of spins on a specific game without needing money in your account. Some can be activated every time you deposit, while others are completely free, this can be found in the description of the bonus you wish to take up. Any money earned with these free spins can be withdrawn, it is subject to a Wagering Requirement.
Some bonuses will be referred to as a Deposit bonus, these usually state that up to a certain amount deposited 21bit.com will match it in accordance to a specific %. For example, a 100% up to 1BTC bonus will match a deposit of 1BTC with 1 BTC in bonus money. Bonus money acts just like normal money with only a few caveats. Bonus money must be wagered before it can be withdrawn, each bonus specifies the wagering requirements. In addition, some games cannot be played with bonus money.
Our VIP Program is reserved for our elite players. 21bit.com offers personal rewards such as cashback, Free Spins, deposit bonuses and other rewards. You will be assigned your own VIP manager that will personally cater to your individual gaming preferences. We will reach out to you via email if you qualify for this program.
Once your email is verified it cannot be changed
1. How do I deposit in cryptocurrency?
Depositing in BTC, ETH, LTC, XRP is the same thing
Log in to 21bit.com
In the top right for desktop or bottom right for mobile version of the page click on Deposit.
Select the "crypto" as the method you would like to deposit with and choose the preferred cryptocurrency.
In the menu that opens, copy the unique account link and paste it into the address book in your e-wallet to initiate the transaction. Alternatively, open your e-wallet app on your smartphone and scan the QR code for the unique account link.
Once your transaction is confirmed, you will receive a notification.
2. How to purchase cryptocurrency and deposit via Mercuryo?
Log in to 21bit.com
In the top right for desktop or bottom right for mobile version of the page click on Deposit. After that, choose "buy crypto" option and follow the next steps:
- Setup an account with Mercuryo
- Purchase cryptocurrency with your credit card
- The amount you purchased is automatically sent to 21bit as chosen cryptocurrency (BTC, BCH, ETH, LTC, USDT)